Page 166 - TPM A Route to World-Class Performance
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144 TPM-A Route to World-Class Performance
6.1 5 Conclusions
To achieve world-class performance, the company must move forward to:
0 achieve a total quality process;
satisfy customer requirements;
0 consider all internal and external factors;
0 meet internal customers and suppliers and agree requirements.
TPM is the vehicle to deliver customer satisfaction and to secure the
company’s future and jobs. In this pilot project, the meaning of TPM may be
said to have moved from ’Today’s Problematic Miller’ to ‘Tomorrow’s Perfect
Miller ’ !
Suffice to say that this syndicate team won the award of ’best presentation’.
adjudged by their other three syndicate team colleagues on the final day of
their four-day TPM workshop.
