Page 20 - TPM A Route to World-Class Performance
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                     Putting TPM into perspective

                     from Total  Productive

                     Maintenance to Total

                     Productive Manufacturing





                     If  we look at the value stream (Figure 1.1), we see that it is customers who
                     actually drive our business. In the manufacturing sense, we therefore need to
                     provide the necessary production  responses to satisfy  and  exceed those
                     expectations by adding value, quality and performance in all that we do.
                       The most effective way of adding value is to have a continuous determination
                     to  eliminate waste  across the supply chain and  thus maximize the value
                     stream: easy to state, difficult to deliver.
                       So where do the principles, processes and reality of TPM come into play to
                     achieve the goal of  a ’Totally Productive Operation’?



                     1.1 TPM applied company-wide
                     The answer is to view TPM not simply as Total Productive Maintenance in



                             Customers                                   Necessary
                                                                         company
                                                                         responses


                                                 To  satisfy/exceed
                                                   expectations

                                                 QUALITY

                                                       &
                                               PERFORMANCE

                            Company-wide TPM is about maximizing added value and eliminating
                               waste across the supply chain in order to satisfy and exceed our
                                              customers’ expectations

                     Figure  2.2 The value stream
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