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lucas chap 04  11/20/02  12:00 PM  Page 136
                    136   The Creative Training Idea Book
                    Make ’Em Smile
                                   Each participant has a different threshold of what he or she thinks is humorous. For
                                that reason, it is important that you use a variety of humorous techniques to grab atten-
                                tion and aid understanding. It is also important that you remember what you read in
                                Chapter 3 about humor sometimes failing to cross cultural boundaries.
                                   Your options for humor encompass many possibilities. Jokes, stories, cartoons, non-
                                verbal gestures, actions, and props are just a few of the things that can make people
                                laugh and make a point. The key to their success is for you to “get into” the delivery
                                when you are using them. For example, animated gestures and facial expressions can
                                often enhance the effect of a good joke.
                                   One approach that I use when conducting a session, that I call Presentation Pizzazz:
                                Adding Impact to Learning, is to have someone else introduce me while I wait in the rear
                                of the room. While there, I put on a pair of disguise glasses (e.g., Groucho Marx with
                                bushy eyebrows and mustaches, glasses, and large nose). As soon as the introduction is
                                over, I run into the room blowing some type of whistle to attract attention. Once at the
                                front of the room, I conduct a quick needs assessment through the use of either flip-
                                charted or projected questions. The questions I use are closed-ended and often in short
                                or abbreviated format (e.g., What Is Your Name?, Y R U Here?, What do U Hope to
                                Learn?, and What R U Thinking? ) and are surrounded by a colorful, creative border (e.g.,
                                balloons, clown faces, or other festive images). Without saying a word, I smile and ges-
                                ture to the written question and then to someone in the group, indicating that they
                                should respond. After a number of responses, I put up the second, then third question,
                                and repeat the process until all questions are answered or until someone says something
                                such as “Are you ever going to speak?” At that point, I remove the glasses, smile, and say,
                                “I was wondering if you wanted me to. Since you do, let’s get started . . “. This approach
                                gets laughs and relaxes me and the group. Later in that session, I go back to discuss the
                                opening activity and what it accomplished. Some of the potential accomplishments
                                include the fact that I:

                                Relieved possible participant tension
                                Demonstrated that while I take the topic seriously, I do not take myself so
                                Gained attention
                                Tied into the program content
                                Gathered useful information about the group

                                Helped get to know some participants

                                   A key point to remember about using humor is that you should address it at yourself
                                and not others. Even if you make fun about some physical aspect about yourself (e.g.,
                                height, weight, size of a body part, religion, race, sex, or sexual orientation), if offense
                                to others who share those characteristics might result, do not use it. It is better to err on
                                the side of conservatism than to alienate participants.
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