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                                                                                     Tools for Trainers   431
                                       SAMPLE POST-SESSION SUPERVISOR/
                                              CUSTOMER QUESTIONNAIRE


                       (Name of Participant) recently attended a workshop titled
                       in which the following objectives were addressed:

                       1.
                       2.

                       3.

                       To assist in future program improvements, it is important to have your perspective on how well
                       new skills and knowledge gained in the session are being applied on the job. Please take a few
                       minutes to rate the following based on the objectives listed above.

                       4. How often do you interact with (Name of Participant) during the week? (Please be specific)

                       5. The participant’s ability to handle routine tasks prior to the program?
                         1            2            3            4            5            6            7
                         Low                                                                        High
                         Comments:






                       6. The participant’s ability to handle routine tasks since attending the program?
                         1            2            3            4            5            6            7
                         Low                                                                        High
                         Comments:






                       7. In what performance or knowledge areas has the participant improved since the training?
                         (Please be specific)



                                                                                                continued


                    FIGURE 10-3. Sample post-session supervisor/customer questionnaire
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