Page 9 - Twenty Four Lessons for Mastering Your New Role
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                                                    The New Manager     Contents
                                                                                         viii
                                                    Give feedback                         1
                                                    Make the best of bad news             3
                                                    Delegate                              5
                                                    Pick the brains of departing workers  7
                                                    Review performance regularly          9
                                                    Decide and deliver                   11
                                                    Exert “praise motivation”            13
                                                    Plan your meetings                   15
                                                    Listen more                          17
                                                    Think strategically                  19
                                                    Build alliances                      21
                                                    Get feedback                         23
                                                    Give great instructions              25
                                                    Speak with power                     27
                                                    Win over cynics                      29
                                                    Prepare for change                   31
                                                    Muzzle your mouth                    33
                                                    Pose penetrating questions           35
                                                    Lift poor and mediocre performers       37
                                                    Regale your audience                 39
                                                    Criticize without criticism          41
                                                    Beat the clock                       43
                                                    Impress your boss                    45
                                                    Mix and mingle                       47






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