Page 9 - Twenty Four Lessons for Mastering Your New Role
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The New Manager Contents
viii
Give feedback 1
Make the best of bad news 3
Delegate 5
Pick the brains of departing workers 7
Review performance regularly 9
Decide and deliver 11
Exert “praise motivation” 13
Plan your meetings 15
Listen more 17
Think strategically 19
Build alliances 21
Get feedback 23
Give great instructions 25
Speak with power 27
Win over cynics 29
Prepare for change 31
Muzzle your mouth 33
Pose penetrating questions 35
Lift poor and mediocre performers 37
Regale your audience 39
Criticize without criticism 41
Beat the clock 43
Impress your boss 45
Mix and mingle 47
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