Page 22 - The Resilient Organization

The Newly Fallen World Rising: Resilience Reform 9

Which quadrant best fits your company?

I II
A lot of change A lot of change
Lot
with little with a lot
trauma of trauma
Change

III IV
Little change Little change
Little
with little with a lot of
trauma trauma

Little Lot
Trauma
Figure 1.1 Change versus Cost (Trauma)

PLATFORMS FOR TRAUMA-FREE CHANGE
• Play extends reality into an imaginary universe.
• Experimentation allows failure that is natural, an opportunity for
learning, and thus does not carry a stigma.
• Imagination substitutes for real action (and thus takes away risk).
• Reading history and fictional stories teaches lessons without having
to experience it all oneself.
• Prototyping offers a way to make proposals concrete.
• Building “innovation rag dolls” (rough physical representations)
enables play with innovation ideas.
• Virtual games and virtual worlds offer exploratory environments
for collective behaviors.

Most projects can be designed to contain risk while experimenting on
the new by their nature of being limited in time, scope, and budget.
However, the history of management is a history of delay: incumbent cor-
porations have found it phenomenally difficult to accomplish change absent
a forcing function such as a financial crisis (Hamel & Välikangas, 2003).