Page 12 - The Toyota Way Fieldbook

x Contents

Determining How to Use an A3 377
The A3 Problem-Solving Report Process 379
Outline for an A3 381
Formatting Tips 382
Final A3 Version of Problem-Solving Story 383
Final Comments on A3s 387
Part VI. Managing the Change 391

19. Lean Implementation Strategies and Tactics 393
Where Should You Start? 393
Lean Implementation Levels, Strategies, and Tools 394
Having the Patience to Do It Right 417
20. Leading the Change 427
Can We Avoid Politics in Lean Transformation? 427
Leadership from the Top, Middle, and Bottom 430
Can You Metric Your Way to Lean? 449
Changing Behavior to Change Culture 452
Spreading Your Learning to Partners 458
Now Please Try . . . and Do Your Best 461
Index 467