Page 126 - The Voice of Authority

They let others showcase by delivering key messages
instead of always having to be “on stage” themselves.
They let others feel important by interpreting, pass-
ing on, and applying their goals and initiatives.
They get input from others—and consider that input
worthy of a response. (They don’t ask for input un-
less they plan to consider it.)
They excite others by asking for their help, coopera-
tion, and buy-in.
They share the limelight by telling stories about star
performers other than themselves.
They share leadership roles by telling success stories
of other leaders.
They communicate awareness and appreciation of
the efforts and results of other people.

Certainly, credibility involves a balancing act between
establishing a noteworthy track record and blending into
the furniture. People do want to know that you know what
you’re talking about. But arrogance antagonizes them. Ex-
pertise tinged with a touch of humility goes down far bet-
ter.
Your look, language, and likeable personality will have
a huge impact on whether people accept what you say. If
your message isn’t sinking in, . . . if you’re not getting the
action you want, . . . maybe you should take it, well, . . .
personally.

114 The Voice of Authority