Page 13 - The Voice of Authority

introduction

There Is Just No

Communication

around Here

How people talk to each other
absolutely determines how well the
organization will function.
—Larry Bossidy, Chairman,
Honeywell International

o you have a boss who demands rather than asks?
Do you have suppliers who promise but don’t de-
Dliver? Do you have a spouse who growls rather than
responds? Do you have a child who explodes rather than
expresses feelings?
Whether at home or in your workplace, poor commu-
nication is often the culprit. A common complaint:
“There’s just no communication around here!”
What could people possibly mean by that comment?
With paper swirling on every desk, e-mail in-boxes over-
flowing, a cell phone in every hand, what do people mean
by “no communication”? What does your boss, coworker,
or mother-in-law mean by that comment? What do you

There Is Just No Communication around Here 1

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