Page 2 - The Voice of Authority

Here’s What Clients Are Saying . . .

Strategies for closing the loop on communications make a lot of
sense. Leaders who communicate up, down, and across
organizational lines build credibility with customers and employees.
It’s about connecting with people, leading from the frontlines, not
the sidelines, as Booher says. And the payoff is big.

—Ralph D. Heath
President
Lockheed Martin Aeronautics Company

Dianna Booher says very few people admit to being a poor
communicator. The fact is, excellent communication skills are
critical to effective leadership. The insights Dianna shares in this
book are a must read for those few, as well as all the experts.
—Tim Minard
Senior Vice President
Principal Financial Group

For employees to be engaged in their work, they must trust their
leaders. To build trust people must know you care, are competent
and consistent. Communication is a core skill for every leader and it
is essential to building trust within an organization. This book
provides the reader with sound communication strategies”

—Deborah Masten
Vice President and
Director of Associate Development
JCPenney Company

Life is about relationships. And relationships are about
communication. Dianna Booher takes the mystery out of
communication skills.
—Dr. O. S. Hawkins
President and CEO
GuideStone Financial Resources
of the Southern Baptist Convention