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THE MAKING OF ABUNDANCE


        tight it helps to know that small and simple pleasures spread
        over time have more impact on our sense of well-being than
        grand one-time gestures. 13


        PRINCIPLE  7
                 Abundant organizations attend not only to outward demographic
                 diversity but also to the diversity of what makes individuals feel
                 happy, cared for, and excited about life.




                        Organizational Application


        Much of what brings meaning into our personal and profes-
        sional lives can be categorized under the preceding seven
        headings. When leaders help employees explore these ques-
        tions, they help create abundant organizations with positive
        individual and organization results:


        • • Higher commitment, better employee health, improved
           productivity and retention 14
        • • A leadership brand that builds investor confidence 15
        • • Increased customer commitment (because customer atti-
           tudes about an organization correlate with the attitudes
           of its employees)
        • • Increased investor confidence in future earnings and
           higher market value (based on intangible assets like lead-
           ership and quality of employees)
        • • Improved community reputation, merited by stronger
           social responsibility.


           Table 2.2 provides an organizational assessment tool
        for abundance to help leaders parse out the components of


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