Page 176 - Time Management
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ManciniIndex.qxd  3/13/2003  4:02 PM  Page 161
                                                                                Index
                                 insurance, 110
                                                                  Busywork, and the Myth of Total
                                 inventory control, personal and
                                                                  Efficiency (Tom DeMarco), 156
                                    office, 98
                                                               Socializing
                                 pack-rat approach, 98         Slack: Getting Past Burnout,  161
                                 “parking meter” syndrome,        taking time for, 62
                                    95–97                         as time leak, 116–120
                                 property record form, 111     Solitude
                               Procrastination                    appointment with self, 61
                                 causes of, 46–53                 methods for finding, 60–62
                                    addiction to cramming, 53–54  need for, 60
                                    fear of change, 52–53      Spontaneity, as source of ideas, 20
                                    fear of failure, 53        Staff, monitoring time wasting, 117
                                    overcommitment, 53         Stress
                                    overwhelming nature of task,  causes of, 17
                                      48–49                       least vulnerable, characteristics
                                    unclear goals, 51–52            of, 18
                                    unclear task flow, 49–50      from outside sources, 17–18
                                    unpleasantness of task,
                                      46–48                    T
                                                               Tasks
                                 external forces behind, 44–45
                                                                  appropriate for delegation, 73
                                 fighting causes of, 45
                                                                  letting go, 74
                                 identifying personal causes of, 45
                                                               Technology
                                 internal forces behind, 43–44
                                 negative consequences of, 55     and availability of data, 1–2
                                 other people as cause of, 52     breakdowns of, 102–103
                                 and profitability for others, 54  and productivity, 2
                                 TQM (Total Quality               and time required to use, 2–3
                                    Management) for dealing    Telemarketers, 82
                                    with, 49–51                Telephone
                               Property record form, 111          answering loops, 107
                                                                  best times to call, 11
                               R                                  communications record form,
                               Reading                              106
                                 strategies for reducing, 129     increasing efficiency, 134
                                 as time leak, 127–128
                                                                  log of calls, 109
                               Roosevelt, Franklin D., quoted, 53
                                                                  and long-winded people, 129
                               S                                  minimizing call length, 104–105
                               San Jose State University, 2       stuck on hold, 105–106
                               Scheduling                         “tag,” 107–108
                                 intelligent planning and, 57     ubiquity, 103
                                 leaving “wiggle room,” 97        voicemail, 3, 84
                                 logic of, 37                  Tickler file, using, 34
                               Shook, Michael and Robert (It’s  Time
                                 About Time!), 116                and activities you control, 10
   171   172   173   174   175   176   177