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                    It’s Friday night, and Camillia (Cam) Forset is on her way to an art
                    show opening. She gets an urgent call from Jess Denkar, the head of security
                    at PetroTex. PetroTex is a large oil refinery based in Texas and one of Falcon
                    Security’s biggest industrial clients. Jess is looking for information that could help
                    him find out who stole almost $75,000 worth of custom piping and copper wiring.
                       Cam made sure Jess had her personal cell phone number and told him
                    to call her anytime—day or night. She knows it’s important to show Jess that
                    the money PetroTex spends on Falcon’s services is worth it. She immediately
                    calls Toshio Sato, director of IT Services, and tells him to come back into the
                    office. She also sends a text message to CEO Mateo Thomas and CFO Joni
                     Campbell.
                       “Have you found anything yet?” Joni asks. She quickly sets down her purse
                    at a nearby workstation and begins hovering behind Toshio.
                       “Not yet—we’re working as fast as we can,” Cam replies tersely. Cam wants
                    to focus on helping Toshio find the correct security footage, not discuss the
                    importance of the PetroTex account to Falcon Security.
                       “Is there anything I can do to help?” Joni wonders.
                       “No, we’re just trying to find the right footage. There’s a lot of it to review,”
                    Cam sighs.
                       “What’s the problem? Why do we have to look through so much footage?”
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