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Contr olling Appar ent Losses—Data Transfer Err ors    209






































                    FIGURE 13.9  Fixed network AMR collector unit—collects and stores up to 10 days of hourly
                    profi le data for up to 10,000 customer endpoints. (Source: Itron, Inc.)


                    AMR contract. Whereas fixed network  AMR requires notable planning and design
                    effort, notable advantages are gained relative to mobile AMR from the significantly
                    lower annual staffing costs and the more sophisticated customer consumption data that
                    is obtained. Also, as described later in this chapter, the fixed communication network
                    provides the opportunity to gather more than just a meter reading at the customer end-
                    point, thereby furthering the business case for fixed network AMR.
                       Water utilities can reduce the likelihood of apparent losses due to data transfer error
                    via the use of AMR systems. AMR systems offer water utilities the current best practice
                    means for cost-effective and efficient collection of customer consumption data. The use
                    of AMR systems in water utilities will continue to grow significantly in coming years,
                    as will the use of fixed network AMR in lieu of mobile AMR.
                    Detecting and Quantifying Data Transfer Errors
                    While AMR is less susceptible to data handling error than manual meter reading, both
                    forms of meter reading can incur errors. Meter reading attempts can fail for many rea-
                    sons. The difficulties of manual meter reading were discussed earlier. AMR attempts
                    can fail due to a malfunction of the automatic meter reading device from causes such as
                    improper installation or calibration, or battery failure. AMR equipment that is improp-
                    erly installed or configured can result in erroneous readings. This occurrence can be
                    minimized by using a good quality control protocol during system installation.
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