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164                                Writing Winning Business Proposals







                                            1.                2.                3.
                                        Define Actions   Select Activities    Combine


                                                             Client-
                                          Problem-         Management
                                           Solving
                                                            Process
                                          Process
                                                                          Your Methodology
                                                            Activities
                                       Actions necessary
                                                           important for
                                         for achieving
                                                            planning/
                                          objective
                                                          communicating
                                                        For Example:      Major Tasks:
                                            O
                                                        • kickoff meetings  • Confirm objectives.
                                                        • progress reviews  • Specify . . .
                                          A    A        • final presentations  • Determine . . .
                                                                          • Review results.
                                                                          • Profile . . .
                                       A   A   A  A
                                                                          • Presentfinal report.
                                        Take place over   Take place at a
                                            time           point in time


                            FIGURE 10.1   Your methodology includes both actions and activities.
                            FI G U R E  10.1  Y our methodology includes both ac tions and ac tivities .



                            Now, remember, you are Marcia Collins. How do you feel, Marcia? Angry?
                          Embarrassed? Astonished, threatened, hostile, bitter, disbelieving, undermined?
                          If your receptivity rating was a “single plus,” it’s now likely a “single minus” (or
                          worse). If it was a “single minus,” it’s now a “double minus.” I made a huge mis-
                          take by not having discussed with you, before the presentation, this key task in
                          our methodology. I also failed to use a simple and yet extraordinarily powerful
                          concept that will help you to develop persuasive methods sections. The concept is
                          called PIP, which stands for Persuasion–Information–Persuasion, and the rest of
                          this chapter explains what it is and how to use it.



                                                        What Is PIP?

                          Persuasion primarily involves logical or emotional appeals intended to change
                          beliefs or produce conviction. Information primarily involves facts. The power of
                          the PIP technique rests on these commonsense assumptions:
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