Page 5 - Becoming a Successful Manager
P. 5
iv Contents
Part III: Building on Your Foundation 135
12 Hiring the Right People 139
13 Conducting Meaningful Performance Reviews 149
14 Delegating Effectively and
Empowering Employees to Take Risks 159
15 Mastering Productive Meetings Is as Easy as PIE 171
16 Resolving Confl icts 185
17 Handling Harassment 195
18 Moving Forward 203
Appendix 207
Index 213