Page 5 - Becoming a Successful Manager
P. 5

iv      Contents



                     Part III:  Building on Your Foundation             135

                    12  Hiring the Right People                          139
                    13  Conducting Meaningful Performance Reviews        149
                    14  Delegating Effectively and
                         Empowering Employees to Take Risks              159
                    15  Mastering Productive Meetings Is as Easy as PIE   171
                    16 Resolving Confl icts                               185
                    17 Handling Harassment                               195
                    18 Moving Forward                                    203


                    Appendix                                             207
                    Index                                                213
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