Page 136 - Leadership Secrets of Hillary Clinton

MAKING YOUR WORDS COUNT

lenges and have hope for the future. This is what I mean
when I say to speak from your heart. Hillary expressed her
personal feelings and was speaking from a human and
emotional perspective rather than giving facts and speak-
ing more rationally.
To summarize how to speak from the heart when you
want to have others connect with your message, here are
the three steps: (1) demonstrate that you understand what
people are saying and how they are feeling, (2) show that
you care and are committed to making a difference by shar-
ing on a personal level, and then (3) move from emotion to
inspiration. It might sound complicated at first, but once
you begin to use this approach, it will become intuitive.
And, your communication will be awesome.

x SECRET 3: ADAPT YOUR STYLE z

As we mature as leaders, we have a host of different
experiences that eventually help us home in on certain
leadership approaches that seem to naturally work best
for us. We call these approaches a preferred leadership
style. For some of us, it is being more directive in our
management style. For others, it is being more collabo-
rative, or more of a visionary, and so on. In Carl Bern-
stein’s book A Woman in Charge, he describes Hillary’s
leadership style as one that creates a nurturing culture of
collegiality and loyalty that is based on teamwork, a style

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