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                                                                             chapter





                       The Revenue Cycle






                             conomic enterprises, both for-profit and not-for-
                             profit, generate revenues through business processes
                       E that constitute their revenue cycle. In its simplest
                       form, the revenue cycle is the direct exchange of finished
                       goods or services for cash in a single transaction between a
                       seller and a buyer. More complex revenue cycles process
                       sales on credit. Many days or weeks may pass between the
                       point of sale and the subsequent receipt of cash. This time
                       lag splits the revenue transaction into two phases: (1) the
                       physical phase, involving the transfer of assets or services
                       from the seller to the buyer; and (2) the financial phase,
                       involving the receipt of cash by the seller in payment of the
                       account receivable. As a matter of processing convenience,    Learning Objectives
                       most firms treat each phase as a separate transaction. Hence,
                       the revenue cycle actually consists of two major subsys-  After studying this chapter, you should:
                       tems: (1) the sales order processing subsystem and (2) the    Understand the fundamental tasks
                       cash receipts subsystem.                                   performed in the revenue cycle,
                         This chapter is organized into two main sections. The    regardless of the technology in
                       first section presents the conceptual revenue cycle system. It  place.
                       provides an overview of key activities and the logical tasks,    Be able to identify the functional
                       sources and uses of information, and movement of account-
                                                                                  departments involved in revenue
                       ing information through the organization. The section con-  cycle activities and trace the flow
                       cludes with a review of internal control issues. The second  of revenue transactions through the
                       section presents the physical system. A manual system is   organization.
                       first used to reinforce key concepts previously presented.
                                                                                 Be able to specify the documents,
                       Next, it explores large-scale computer-based systems. The
                                                                                  journals, and accounts that provide
                       focus is on alternative technologies used to achieve various
                                                                                  audit trails, promote the mainte-
                       levels of organizational change from simple automation to
                                                                                  nance of historical records, support
                       reengineering the work flow. The section concludes with a
                                                                                  internal decision making, and sus-
                       review of personal computer (PC)-based systems and con-
                                                                                  tain financial reporting.
                       trol issues pertaining to end-user computing.
                                                                                 Understand the risks associated with
                                                                                  the revenue cycle and recognize the
                                                                                  controls that reduce those risks.
                                                                                 Be aware of the operational and
                                                                                  control implications of technology
                                                                                  used to automate and reengineer the
                                                                                  revenue cycle.
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