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Zero Harm coal mining                                              35


            Table 3.1 Characteristics of occupational injuries versus
            occupational illness

            Injuries                          Illnesses
            Onset
            Primarily acute. Exception:       Primarily chronic. Many occupational
            nonsymptomatic internal trauma    exposures require years before the
                                              development of clinical symptoms
            Presentation
            Expression of injury is normally obvious  Expression of illness often subtle or
            to others or through pain to the victim  unobvious, especially early in the illness
                                              development; e.g., lung dysfunction
            Requirement for Medical Confirmation
            Yes, but most often to define the severity  Yes, occupational illnesses are easily missed
            and treatment                     or underestimated without medical
                                              surveillance
            Consequences
            Functional: Loss of functionality directly  Functional: Loss of functionality directly
            related to severity. Potentially reversible  related to stage of illness and impact to vital
            Economic: Typically a loss of income for  systems. Seldom reversible beyond a certain
            victim despite workers compensation. Can  degree of dysfunction; e.g., noise-induced
            be substantial for victim, family, and  hearing loss Economic: Typically less than
            company as severity increases     injuries. Can be substantial for victim and
                                              family, but disproportionately lower for
                                              company versus serious injury



           l  Ensure consensus regarding the meaning and purpose of Zero Harm. The process of coming
              to consensus will enhance the credibility of its intent.
           l  If the intention is to reflect a vision to protect employees at the highest achievable level,
              ensure that is clear to everyone. Don’t assume. Acknowledge the challenge in making the
              vision reality.
           l  If the intention is a specific performance goal, define “harm” in a manner that is aspirational,
              yet realistic. Do not define the destination and promise a successful trip without having a
              very good map and compass and the knowledge to use them. Ensure your intent is clear.
              Don’t assume.
           l  Consistently check to ensure the use of Zero Harm in any context is not promoting under-
              reporting. Confidential perception surveys can assist with this.
              Alternatives to the strict interpretation of Zero Harm focus on an appropriate definition of
           l
              harm (i.e., damage, loss, injury, outcomes, etc.). For example, instead of Zero Harm, another
              more balanced option is: zero hazardous activities (and/or actions) resulting in meaningful
              injury (exposure, illness, etc.); i.e., zero H.A.R.M.
              There should be no obligation to use Zero Harm or zero H.A.R.M. for relevance among peers
           l
              or competitors, to make an impression, to appease a consultant, analyst, trade association, or
              other entity not directly responsible for the welfare of those at risk.
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