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160 AUTOMATED FINGERPRINT IDENTIFICATION SYSTEMS

• Customer interface and status reporting
• COTS product update approach
• Bill of materials

There should be a formal design review a few months into the project to ensure
that all stakeholders are aware of and agree with what is being developed. In
addition, there should be frequent meetings, alternating between the vendor’s
facility and the purchaser’s facility, where status can be assessed and open issues
addressed.

7.7 CONCLUSION

If a disciplined and well-documented process is followed, there are less likely
to be disconnects of vision and disappointments after delivery. Understand that
if you want a copy of another agency’s AFIS, just say so; otherwise, specify what
you want and demand documentation that is aligned with your requirements
and a process that is responsive to your statement of work.