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0   |  The  Tunes Effect

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                                                                                 Deepa Kumar



                       the itunes eFFeCt
                          Apple’s iPod digital player and iTunes music service presently dominate the
                       online music industry. Apple has kept its position by maintaining tight control
                       over its players and services, but many of its innovations have been adopted by
                       competitors at lower prices. Will the future see a continuation of Apple’s policy
                       of offering individual downloads, or will alternatives emerge?
                          With the slogan “Rip, Mix, Burn,” Apple introduced its iPod portable music
                       player  in  October  2001.  The  slogan  referred  to  the  ability  of  Apple  comput-
                       ers  to  copy  music  and  create  customized  CDs.  Record  company  executives
                       were appalled, arguing that they were losing millions of dollars a year to illegal
                       downloads. They claimed that the slogan was an invitation to steal copyrighted
                       material. But the slogan was consistent with Apple’s “Think Different” strategy, a
                       strategy that has paid handsome dividends.
                          Since it was founded in the late 1970s, Apple has cultivated an image of a
                       company  that  is  “different.”  Cofounder  Steve  Jobs  initially  suggested  that  its



                digital rights ManageMent
                Digital technologies allow a potentially limitless number of copies to be made that are iden-
                tical to the original. To thwart this, Apple’s iTunes service, as well as all the online services
                that  provide  authorized  content  from  the  four  major  record  companies,  includes  digital
                rights management (DRM) in its files. DRM takes two forms: encryption, which allows only
                authorized users to play back files by requiring them to purchase an electronic “key”; and
                watermarking, an “electronic fingerprinting” technology which restricts copying to a limited
                number of players and copies and also enables files to be traced back to their original users.
                Both DRM components were given force of law by the Digital Millennium Copyright Act
                (DMCA) of 1998. The DMCA made it a crime to bypass DRM, even if we make copies for
                personal, noncommercial use after purchasing an original copy of a CD, DVD, or digital file.
                A comprehensive DRM system, such as Apple’s Fairplay system, covers the entire life cycle of
                products, from mastering to manufacturing to distribution to playback.
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