Page 58 - Boost Your Hiring

44 Boost Your Hiring IQ

ANSWERS
The Strongest Question
(C) This is the strongest question because it requests a specific
time or incident when a problem occurred. There is always the
chance that the candidate might give a yes or no answer. If the
answer to this question happens to be no, then you could move
to the next question, asking the candidate about the steps he or
she would take if he or she had to handle a problem.

The Mediocre Question
(A) This is an okay question because it is a situational question.
These are the questions where you ask, “What would you do
‘if’. . . ?”
The answer to this question reveals more about the way the
candidate thinks through a process rather than what he or she
has had experience with in the past. Listen to the answer to de-
termine if he or she uses a systematic or a random way of
thinking through problems.

The Weakest Question
(B) The answer you’ll get to this question will be too broad and
not specific enough to make a hiring decision. Any time there
is a problem that is to be solved, the person must first think
through the problem. Listen for the thinking process and de-
termine whether this candidate is just answering the question
or if the answer deals with the problem-solving process.

RATE YOURSELF
If you chose question (C), give yourself 5 points.
If you chose question (A), give yourself 3 points.

If you chose question (B), give yourself 0 points. ______