Page 26 - Anne Bruce - Building A HIgh Morale Workplace (2002)
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6        Building a High Morale Workplace




                      must be right for morale to flourish. There are no set rules or
                      particular management styles that will transform your environ-
                      ment. Just know that you can’t do it alone.

                          Discuss with your employees ways to co-create the ideal
                      environment, a place where you all will feel great about working
                      together. Then take it upon yourself to experiment, try out new
                      ideas, and build on the successes of your team. Encourage your

                      employees to do the same.
                          Each of the following morale boosters relates to a particular
                      management style that any caring and spirited manager or
                      supervisor can put into action for his or her employees.


                      Five Steps to Create High-Spirited Morale Boosters


                      There are five steps you can take to create high-spirited morale
                      boosters. Let’s review those now.

                                  Step 1. Become a Genuine and Authentic Manager

                                                                     Authentic managers care
                                  Authentic Genuine and              a great deal about their
                                  honest in dealing with other       people and make them
                                  people, yet also considerate
                       of their feelings. Employees know             feel special and valued.
                                                                     Their compliments are real
                       where an authentic manager stands on
                       any issue that arises. Employees respect      and from the heart, not
                       an authentic manager and know they            phony and manipulative.
                       have his or her respect as well.              Authentic leaders sustain

                                                                     morale by taking the time
                      to listen to their workers, to understand their emotional needs,
                      and to support those needs by asking questions and demon-
                      strating genuine concern.


                      Step 2. Tune into the Emotional Needs of Your Employees
                      It’s critical that you have a basic understanding of the emotional
                      needs of your workers:


                          • Praise and recognition
                          • Achievement and advancement
                          • Sense of belonging
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