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30   •   Business Plans that Work

                    Exercise 1.1  Quick Screen: Lazybones (continued)


                                      II. Competitive Advantages

                               Higher       Lower
                               Potential    Potential   Comments
                   Fixed and     Lowest >>>>XXX>>>>Higher  Higher fixed costs to build out the
                    variable costs                       laundry facilities.
                   Degree of control
                   Prices and cost  Stronger >>XXX>>>>Weaker  Low price elasticity. Students are
                                                         willing to pay a premium to have
                                                         laundry done for them.
                   Channels of    Stronger >>XXX>>>>Weaker  Channels have limited power.
                    supply and                           Equipment and detergent are
                    distribution                         commodities.
                   Barriers to entry  Stronger >>>>>XXX>>None  Low barriers. The industry is highly
                                                         fragmented. The only barrier is the
                                                         cost to set up the laundry facility.
                   Proprietary    Stronger >>>>>>>>XXX>None  Advantage is tied up in processes.
                    advantage                            Lazybones has tight control
                                                         processes that insure quality and
                                                         reliability. May be hard to replicate.
                   Lead time    Stronger >>XXX>>>>>>>None  While a competitor could set up a
                    advantage                            laundry service relatively quickly,
                    (product,                            Lazybones has years of experience
                    technology,                          in setting up efficient operations
                    people,                              and developing relationships with
                    resources,                           universities. This would take
                    location)                            competitors time to imitate.
                   Service chain   Stronger >>>>>>>>XXX>Weaker  Potentially strong considering their
                    Contractual                          record on getting university
                    advantage                            endorsements.  Also, as they grow
                                                         the chain, they may have supply
                                                         advantages for equipment,
                                                         detergents, etc.
                   Contacts and    Stronger >>XXX>>>>>>>Weaker  Founders have almost 20 years
                    networks                             experience in the industry.
                   Overall Potential                    Lazybones competes in a crowded
                                                         marketplace against coin-operated
                   1. Costs    Higher ____X____avg ______lower
                                                         outlets and other laundry services.
                   2. Channel  Higher _________avg __X__ lower  They’ve found a niche (universities)
                                                         and a model to capture that niche
                                                         that has been proven at its
                   3. Barriers to   Higher _________avg __X__ lower  company stores.  With four
                    entry
                                                         company stores operating
                   4. Timing   Higher ____X____avg ______lower  successfully, they now think they
                                                         can create a franchise system.
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