Page 132 - Roy W. Rice - CEO Material How to Be a Leader in Any Organization-McGraw-Hill (2009)

You Fit In • 113

I just wanted to let you know I’m still here, trying to make it.
Although I don’t eat every day, everything’s going all right for me.
It could be worse than this, but I’m going to keep hustling and
scuffling until I get things to happening like they’re supposed to
for me.
Tell everyone I said hello. Leon, Grandma, Ben, Ernie, Frank,
Mary, Barbara and so forth. Please write soon. It’s pretty lonely
out here by myself. Best luck and happiness in the future.
Love, your son, Jimmy

According to recent studies, 55 percent of communication is body
language; 38 percent is tone, tempo, and volume. People study your
demeanor, comportment, eye movements, breathing, gestures, lower lip,
and voice. Ninety-three percent of what you’re saying to them isn’t
coming out of your mouth (that’s only 7 percent). Those same reports
show that when there is a contradiction between verbal and nonverbal
communication, the nonverbal is believed over the voiced.
Do not think that

■ You are the exception to the rule.
■ Competence alone will get you ahead.
■ Competence will supersede “soft killers” such as bad breath,
smoking, and procrastination.

You have to always be “on.” At my company, there are lots of mar-
ried couples but with different last names. People don’t always real-
ize the person they are talking to and what they are saying might
have a negative fallout because of pillow talk that night.

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He looks as though he’s been a leader all his life.
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