Page 242 - Roy W. Rice - CEO Material How to Be a Leader in Any Organization-McGraw-Hill (2009)

Conclusion • 223

■ Cease any negativity today.
■ Talk to the janitor and the CEO on the same day in the same way.
■ Stand out.
■ Fit in.
■ Plan and manage your first impression.
■ Make some luck.
■ Have a physical presence game plan when attacked.
■ Don’t allow distractions today.
■ Follow the first four-minute rule.
■ Ask three questions delving deeply with “Anything else?” or
“Can you give me an example?” or “Tell me more.”
■ Prepare questions/comments in advance. Think them through,
say them outloud. Don’t let the first time you hear what you had
to say come after you have already said it.
■ Listen and repeat back what you heard to verify. Don’t parrot
back but do confirm mutual understanding.
■ Play answering a question with a question exercise.
■ Change any self-talk from negative to neutral or positive.
■ Get away from a negative situation or person.
■ Make sure there is “no bad stuff running down hill” today.
■ Give a compliment to a stranger.
■ Trust your gut.
■ Encourage someone to be heard, even when you don’t want to
hear what they have to say.
■ Write down all your problems.
■ Make a list of people you’d like to meet.
■ Put yourself in your foe’s shoes.
■ Think of an analogy to your stage in life.
■ Keep on top of current events.
■ Keep technologically current.
■ Encourage all the above in others.
■ Train your administrative assistant in how you want to be
represented.
■ Have fun; make something fun today.
■ Evaluate where you are in your job, and analyze whether you
should move on or stay.