Page 202 - Build a Culture of Employee Engagement with the Principles

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Consideration

adjusting the chair, and changing the height and position of
the computer monitor. In some cases, people got new work-
stations. It really showed that our company cared about our
well-being.”
• “I was feeling totally overwhelmed in my job and just
couldn’t get all my work done. I was not doing anything well
and felt like I was going to crash and burn. I went to my boss,
and he told me that he never wanted me to feel like that. He
sat down and helped me reprioritize assignments and took
some things off my plate. His support made a huge difference,
and I was able to be much more effective in my job.”
• “I was up for a promotion and didn’t get it. I was very upset.
Although it is not normal procedure at my company, my boss
called a meeting with me, the hiring manager, and the human
resources manager. He started the conversation by saying that
he took personal responsibility for his employees’ development
and wanted to know what he needed to do to better prepare
me for the next level in our company. It really blew me away,
and within a year I had gotten an even better job than the one
I hadn’t received.”
• “Whenever I meet with my boss, she shuts off the ringer
on her cell phone and lets her office phone go to voice mail.
My last boss used to answer every call and even checked his
Blackberry while I was trying to talk to him. It makes such
a difference to know that your boss respects you enough
to really listen to what you have to say and focuses on your
conversation.”