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                  A Comparative Analysis of the Reception of Domestic and US Fiction    75

                    On technical and production aspects both fiction programmes differed quite a
                  lot, where the American sitcom was technically the ‘better’ product (for instance,
                  the average shot length was considerably longer for the Flemish sitcom).



                  Respondents


                  In our case study both fiction programmes were shown to thirty-four respondents
                  (seventeen women, seventeen men) in their homes with their families. This group
                  could be subdivided into three major groups: younger adolescents (16 to 18 years
                  old), younger adults (21 to 30 years old) and older adults (45 to 55 years old).




                  Data Collection

                  Methodologically this case study was designed as a multi-method piece of
                  research, combining several techniques used in recent reception analyses. The
                  data collection process consisted of three phases. Several days before the view-
                  ing sessions the respondents were asked to fill in a general questionnaire, that
                  was designed to discover personal attitudes and opinions about situation comedy
                  as a genre and about US television fiction and domestic drama on Flemish televi-
                  sion (1: general questionnaire phase). The viewing sessions of both programmes
                  were each time followed by individual open interviews, aimed to tap each
                  respondent’s experience of the programme (2: interview phase). After this session,
                  another questionnaire booklet was given to each respondent. In this phase of the
                  study the respondents were asked to attribute values for specific characteristics
                  to six main characters in both sitcoms, using scaling techniques (Livingstone,
                  1987, 1988, 1989) (3: scaling phase).



                  Data Analysis

                  On an analytical level this combined use of multiple qualitative and quantitative
                  data collection techniques was not only inspired by questions of reliability
                  (Höijer, 1990a, 1990b; Jensen and Rosengren, 1990), but especially by the need to
                  understand the reception of audiovisual programmes as a process. As has been
                  rightly remarked by James Curran (1990: 150) many recent ethnographic studies
                  on audiences have used notions of reception and, especially, decoding as plain,
                  ‘loose’ concepts. Following Curran we could say that some practitioners of qual-
                  itative audience research seem to have forgotten that different methods of data
                  collection also produce different types of information. Interviewing people, for
                  example, produces totally different data than asking them to attribute values to
                  specific characters, using scaling techniques.
                    In this sense, to have a better insight into reception as a process, the concept
                  has for analytical reasons to be broken up into different substantial parts, which
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