Page 457 - Construction Waterproofing Handbook
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LIFE CYCLES: QUALITY, MAINTENANCE, AND WARRANTIES  11.13
                         most manufacturers thoroughly inspect each project installation and require completion of
                         its own punch list before issuing warranties.
                            Warranties that cover labor and materials separately have consequences an owner
                         should be aware of. By supplying separate warranties, contractors and manufacturers often
                         attempt to pass the blame to each other rather than correct the problems. Owners may have
                         to contract out work to other parties to complete repairs, and attempt to recover from the
                         original manufacturer and contractor by legal means. In some situations, this method is
                         used to provide warranties of separate length for labor and material (e.g., 5-year labor, 10-
                         year material). These have the same limitations and should be reviewed carefully to com-
                         bine the two into one agreement.
                            Other warranties—labor only or materials only—have limited protection and should
                         be judged accordingly. Since most systems are field-installed, labor is most critical.
                         However, materials can fail for many reasons, including being used under the wrong
                         conditions. Therefore, both materials and labor should always be warrantied. By not
                         requiring a material warranty, manufacturers may not be under obligation to ensure that
                         materials are being used for appropriate conditions and with recommended installation
                         procedures.

                         Warranty clauses
                         Actual terms and conditions of warranties vary widely, and assistance from legal counsel
                         may be necessary. For common warranty clauses, special attention should be paid to the
                         following:
                         ● Maintenance work required of an owner to keep the warranty in effect
                         ● Alterations to existing waterproofing systems that can void a warranty
                         ● Wear on systems that may void the warranty (e.g., snowplows, road salting)
                         ● Unacceptable weathering (e.g., hurricanes, tornadoes)
                         ● Requirement that prompt notification is given, usually in writing, within a specific time
                         ● Contractor and manufacturer refunding of original cost, to satisfy warranty instead of
                           doing needed repairs
                         ● Specific exclusions of responsibility:
                            Structural settlement
                            Improper application
                            Damage caused by others
                            Improper surface preparation
                         ● Complete replacement of a faulty system versus patching existing system
                            All warranties are limited, and must be reviewed on an individual basis to eliminate any
                         unacceptable clauses before signing the contract, purchasing materials, and installation.
                         Items such as the actual specific location of a waterproofing system should be clearly
                         included in the warranty and not limited to the building address. The terms of what is actu-
                         ally covered should also be addressed (e.g., installation, leakage, materials, or all three).
                         The warranty should be specific, allowing those interpreting a warranty years later to
                         understand the original intended scope.
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