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                             150   Now
                             returns in a way unforeseen by Benjamin. Citing Carey’s (1989)
                             distinction between ritual and transmission modes of communica-
                             tion, Grindstaff points out that participants in chat shows are less
                             concerned with the content of their contributions than the act of
                             participation itself (once again, the medium is the message) – this
                             makes them much more cooperative with the structuring needs of
                             the producers. In contrast to those who seek to emphasize audience
                             empowerment, this ritualistic element of Banality TV makes the
                             individual a participant from whom dramatic performances of an
                             often deeply personal nature are extracted, yet it treats them as
                             easily interchangeable and replaceable elements in an essentially
                             repetitive process. It is difficult to see how this commodification of
                             people’s vulnerability represents empowerment more than exploita-
                             tion. Any short-term agency of the shows’ guests or audiences rarely,
                             if ever, successfully challenges the core production values of the
                             genre. For example, even the most violent attempts to damage
                             studio sets merely provides dramatic footage for programme pre-
                             views, while any attempt to produce considered arguments can be
                             cut short by the ubiquitous commercial break. It is important to
                             emphasize that these excessively willing and active participants
                             represent an extreme form of the generally much more passive
                             viewing audience at home, whose various interpretive acts merely
                             disguise their similar submission to the overarching structural frame-
                             work within which the producers operate.
                                Above, Gamson cogently describes the fictional or unreal element
                             of celebrity that makes it difficult to critically pin down. The
                             hyperreality of the phenomenon is taken as proof of either its
                             harmlessness or its neutrality. This domination of the event by the
                             pseudo-event encapsulates in microcosm an important feature of wider
                             celebrity culture. Issues such as what constitutes truth or meaningful,
                             substantive content are subordinate to the enjoyment to be derived
                             from consuming celebrity images. These can consist of unusual
                             instances (pictures of Michael Jackson dangling his baby from a
                             balcony, reports of Mel Gibson drunkenly ranting anti-semitic com-
                             ments) or more structured interview situations (Martin Bashir’s
                             famous individual interviews with Michael Jackson and Princess
                             Diana). Gamson succinctly describes how: ‘celebrity watchers con-
                             tinually ride the belief/disbelief and fiction/reality axes but with no
                             particular destination’ (Gamson 1994: 178; emphasis in original).
                             General celebrity watchers may indeed be more critical than the
                             stereotypical image of the obsessed fan would imply because they
                             frequently do not ultimately care about particular celebrities and
                             may actually enjoy witnessing their downfall. But unlike the fan who
                             is merely obsessed with one particular celebrity and who can
                             therefore (hypothetically at least) discover their hero has feet of clay









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