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24  Cultural Competence in Health Education and Health Promotion




                           INTRODUCTION
                        Carter - Pokras and Baquet (2002) suggest that  “ a health disparity should be viewed as
                       a chain of events signified by a difference in: (1) environment, (2) access to, utilization

                       of, and quality of care, (3) health status, or (4) a particular health outcome that deserves
                       scrutiny ”  (p. 427). The National Institutes of Health (NIH), in its Strategic Research
                       Plan to Reduce and Ultimately Eliminate Health Disparities (NIH, 2000), defi nes
                         health disparities  as the  “ differences in the incidence, prevalence, mortality and  burden
                       of diseases and other adverse health conditions that exist among several population
                       groups in the United States ”  (p. 4). Research on health disparities related to socioeco-
                       nomic status (SES) is also encompassed in this definition. The Institute of Medicine

                       (IOM), in a landmark report titled  Unequal Treatment: Confronting Racial and Ethnic

                       Disparities in Health Care,  documented and provided, for the very first time, evidence

                       that the playing field is not equal — that ethnic and racial minorities receive lower qual-
                       ity health care than white people do, even when insurance status, income, age, and
                       severity of conditions are comparable (Smedley, Strith,  &  Nelson, Committee on
                       Understanding and Eliminating Racial and Ethnic Disparities in Health Care, Institute
                       of Medicine, 2002). The IOM has taken a leadership role in advancing research efforts
                       and polices to narrow these disparities and has partnered with private and public agen-
                       cies to improve the way that care is delivered to people of color, to develop more effec-
                       tive communication strategies and tools to help the provider community more
                         effectively interact with a broad range of patients, and to promote cultural competence
                       in training health care professionals and in treatment.
                            The reasons why we observe these disparities are not clearly understood and may
                       be due to such factors as individual choices, differences in disease processes, or sys-
                       temic barriers to care, or to any combination of these factors. The IOM has produced a
                       number of reports examining health care disparities and acknowledges that there are
                       many possible reasons for the observed disparities in health and health care, including:
                       language and cultural factors; distrust of the medical system among minority patients;
                       a lack of minority physicians in clinical practice, who may be more culturally sensi-
                       tized to the needs of minority patients; time limitations imposed by the pressures of
                       clinical practice; and conscious or unconscious biases, prejudices, or negative racial
                       and ethnic stereotypes that affect the ways in which health care providers deliver care
                       to different populations (National Academy of Sciences, 2005, p. 4). It is most easy to
                       identify a disparity in treatment for a particular condition when there is a clear clinical
                       standard for quality health care for that condition and there is proof that this standard
                       has not been met. Even when variations in individuals ’  disease state, severity of ill-
                       ness, and preferences are taken into account, there is a professional consensus that this
                       standard of care has been breached (National Academy of Sciences, 2005). In a brief
                       report targeted to health care administrators and managers, the IOM summarized the
                       conclusions of its report  Unequal Treatment  by restating that  “ the sources of these dis-
                       parities are complex, are rooted in historic and contemporary inequities, and involve
                       many participants at several levels, including health systems, their administrative and









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