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                 Theories of the media, theories of society

                                  TONY BENNETT












                         ‘MASS’, ‘MEDIA’, ‘COMMUNICATIONS’?
            The new media  distinctively associated  with the nineteenth and twentieth
            centuries—the press, radio and television, the cinema and the record industry—
            have traditionally been grouped together under the heading ‘mass media’ and their
            study developed as a part  of  the  sociology of mass  communications. At one
            level, this inherited vocabulary fulfils a useful descriptive function;  we  know
            what is being referred to when such terms as ‘the media of mass communication’
            are used. At another level, however,  such terms  may prove  positively
            misleading. It is clear, for example, that the media which are customarily referred
            to in this way resemble one another only superficially. The relationships between
            the state and broadcasting institutions, for example, are quite different from those
            which obtain between the state and the press or, different yet again, between the
            state and the cinema. Similarly, the relationship between industry and audience is
            quite differently articulated in the case of the record industry as compared with
            the film industry.
              More important, perhaps, the vocabulary of  ‘mass’, ‘media’ and
            ‘communications’ frequently involves particular assumptions about the nature of
            such media, the processes of which they form a part and the ways in which these
            are connected with broader social and political processes and relationships. In its
            classical usage, for instance, the term ‘mass’ implied that the audience created by
            the new media was socially undifferentiated, lacking any clear divisions along
            class, sex  or race lines. The other,  the  production  side of  the communication
            process, it is true, was rarely filled in, at least not in any degree of explicit detail.
            But the implication was clear. If the audience which constituted the receiving end
            of the communication process was to be regarded as a ‘mass’ or ‘the masses’,
            then the business of producing and transmitting messages was viewed as being
            vested in the hands of an élite, however it may have been defined. It was in this
            way that such terms as  ‘mass media’ and ‘media of mass  communication’
            formed a part of a ready-built theory of society which answered in advance the
            more pertinent questions that might be put concerning the connections between
            the media and social processes. Between whom do the media
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