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CULTURE, SOCIETY AND THE MEDIA 83
            of the majority can be so shaped that it squares with the will of the powerful,
            then particular (class) interests can be represented as identical with the consensus
            will of the  people. This, however, requires the shaping,  the  education and
            tutoring of consent: it also involves all those processes of representation which we
            outlined earlier.
              Now consider the media—the means of representation. To be impartial and
            independent in their daily operations, they cannot be seen to take directives from
            the powerful, or consciously to be bending their accounts of the world to square
            with dominant definitions. But they must be sensitive to, and can only survive
            legitimately by operating within, the general boundaries or framework of ‘what
            everyone agrees’ to: the consensus. When the late Director General of the BBC,
            Sir Charles Curran remarked that ‘the BBC could not exist outside the terms of
            parliamentary  democracy’,  what he  was  pointing to  was the fact that
            broadcasting, like every other institution of state in Britain, must subscribe to the
            fundamental form of political regime of the society, since it is the foundation of
            society itself and has been legitimated by the will of the majority. Indeed, the
            independence and impartiality on which broadcasters pride themselves depends
            on this broader coincidence between the formal protocols of broadcasting and the
            form of state and  political system which  licenses  them. But, in orienting
            themselves in ‘the consensus’ and, at the same time, attempting to shape up the
            consensus, operating on it in a formative fashion, the media become part and
            parcel of  that dialectical process of  the ‘production  of consent’—shaping  the
            consensus while reflecting it—which orientates them within the field of force of
            the dominant social interests represented within the state.
              Notice that we have said ‘the state’, not particular political parties or economic
            interests. The media, in dealing with contentious public or political issues, would
            be rightly held to be partisan if they systematically adopted the point of view of a
            particular political party or of a particular section of capitalist interests. It is only
            in so far as (a) these parties or interests have acquired legitimate ascendancy in
            the  state, and (b)  that ascendancy has  been legitimately secured through  the
            formal  exercise  of the ‘will of the majority’ that their strategies can  be
            represented  as  coincident with the  ‘national  interest’—and therefore form the
            legitimate basis or framework which the media can assume. The ‘impartiality’ of
            the media thus requires the mediation of the state—that set of processes through
            which particular interests become generalized, and, having secured the consent
            of ‘the nation’, carry the stamp of legitimacy. In this way a particular interest is
            represented as ‘the general interest’ and ‘the general interest as “ruling”’. This is
            an important point, since some critics have read the argument that the operations
            of the media depend on the mediation of the state in too literal a way—as if it were
            merely a matter of whether the institution is state-controlled or not. The argument
            is then said to ‘work better for the BBC than for ITV’. But it should be clear that
            the connections  which make  the operations  of  the media in political  matters
            legitimate and ‘impartial’ are not institutional matters, but a wider question of
            the role of the State in the mediation of social conflicts. It is at this level that the
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