Page 133 - Getting to the Heart of High Performance

• Treat customers poorly

• Tell friends you work for a miserable outfit

• Achieve less on a daily basis

• Have fewer positive and creative moments 21

Operating outside the sweet spots of our unique gifts also

works against our health and relationships with others.

Surprisingly, neutral behavior (for example, having a boss
who ignores you) is even more detrimental than working

for someone who focuses on your weaknesses. If your man-
ager ignores you, the chances of your being actively
disengaged on the job are 40 percent. This compares with
only a 22 percent rate of disengagement when the boss

focuses on weaknesses, and a mere 1 percent rate when
the focus is on strengths. 22

The Power of Playing to the Sweet Spot 117