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318    Cha pte r  Se v e ntee n

                   For the five recommended KPIs in Table 17.2, a baseline assess-
               ment was performed of the current industry status. Based on a lim-
               ited sample of company-supplied data, together with literature-based
               research, a range of values was estimated for each indicator. Note that
               there was considerable variability in the data due to both differences
               in company performance and differences in boundary definition for
               the metrics. While these ranges hardly constitute a precise baseline,
               they provided a foundation for individual companies to initiate
               benchmarking, stakeholder dialogue, and establishment of improve-
               ment targets.


          Owens Corning: A Passion for Environmental Excellence
               Organizing for Sustainability
               Owens Corning is a leading global producer of residential and com-
               mercial building materials including insulation and roofing, as well
               as glass fiber reinforcements and engineered materials for composite
               systems. Founded in 1938, Owens Corning is a market-leading inno-
               vator of glass fiber technology with sales of $5 billion in 2007 and
               18,000 employees in 26 countries on five continents. Owens Corning
               is committed to driving enterprise sustainability through three major
               strategies [7]:
                    1.  Greening its operations by reducing their environmental
                      footprint
                    2.  Greening its products by continuously improving their
                      life-cycle impact
                    3.  Accelerating energy efficiency improvements in the built
                      environment.
                   In 2007, Owens Corning established a Corporate Sustainability
               group to manage its enterprise-wide sustainability initiatives. Accord-
               ing to Chief Sustainability Officer Frank O’Brien-Bernini, “Energy
               efficiency is a fundamental part of our approach to sustainability.”
               This makes business sense, since rising energy prices will make
               insulation technologies increasingly important in the construction
               industry. The amount of energy used in manufacturing insulation is
               recouped within about four to five weeks of product use in a typical
               building. That’s a pretty impressive payback. Moreover, a study by
               The Ohio State University estimated that the life-cycle environmen-
               tal benefits of insulation, in terms of avoided natural resource im -
               pacts of energy production, are about 1000 times greater than the
               impacts of producing the insulation [8].
                   Today, Owens Corning uses only 9% of the energy needed 50
               years ago to melt glass for its insulation and glass reinforcement
               products, and uses about 55% less raw materials to produce the same
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