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Product Development Process and Design for Six Sigma  99


           The independent variables may be the DPs or the PVs according to the
           mapping of interest and where the solution is sought. A “change” can
           be either soft or hard. Soft changes imply adjusting the nominal val-
           ues within the specified tolerances, changing the tolerance ranges, or
           both. Hard changes imply eliminating or adding DPs or PVs in the
           concerned mapping and accordingly their subsequent soft changes. For
           example, in manufacturing, soft process changes can be carried out by
           parametric adjustment within the permitted tolerances while hard
           changes may require PV alteration. On the redesign side, design
           changes to reduce or eliminate a detrimental behavior of an FR may
           call for dramatic changes in both the design entity and manufacturing
           processes when soft changes cannot produce the desired result.
             Mathematically, let the concerned FR (CTS) be expressed using y   f(x)
           as FR   f(DP), where DP is an array of mapped-to DPs of size m. Let
           each DP in the array be written as DP i   g(PV i ), where PV i ,i   1,…,m
           is an array of process variables that are mapped to DP i . Soft changes may
           be implemented using sensitivities in physical and process mappings.
           Using the chain rule, we have

                      ∂FR      ∂FR
                                      
            f ′ [ g(PV i )] g′(PV ij )  (3.1)
                                         ∂DP i
                      ∂PV ij   ∂DP i      ∂PV j
           where PV ij is a process variable in the array PV i that can be adjusted
           (changed) to improve the problematic FR. The first term represents a
           design change; the second, a process change. An efficient DFSS
           methodology should utilize both terms if all FRs are to be released at
           Six Sigma performance levels.



           3.10 What Kinds of Problems Can Be
           Solved by DFSS?
           A design entity of a process or a product can be depicted in a P-diagram
           as in Fig. 3.19. The useful output is designated as the array of FRs y,
           which in turn is affected by three kinds of variables: the signals rep-
           resented by the array m, the design parameters represented by the
           array x, and the noise factors represented by array z. Variation in y
           and its drift from its targeted performance are usually caused by the
           noise factors. The norms of m and y arrays are almost equal when they
           are expressed in terms of energy in dynamic systems. In this context,
           the objective of DFSS is to reduce the difference array norm | |
           |y|   |m| between both array norms to minimum, when the target
           is zero, and reduce the variability around that minimum. Variability
           reduction can be achieved by utilizing the interaction x 
 z. In a DFSS
           project, we are concerned with an FR, say, y j , which suffers from
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