Page 141 - Design for Six Sigma a Roadmap for Product Development

116 Chapter Four

■ Train some targeted levels of green belts and black belts.
■ Maximize black belt certification turnover (set target based on
maturity).

4.5.1 Key result areas
■ Product/service/service. Pursue excellence in quality and cus-
tomer satisfaction of the designed entities.
■ Relationships. Achieve and maintain working relationships with
all parties involved in DFSS projects to promote an atmosphere of
cooperation, trust, and confidence between them.
■ Architecture. Develop and maintain Six Sigma BB and GB archi-
tecture which is efficient, responsive, and supportive of the deploy-
ment strategy.
■ Human resources. Maintain a highly qualified, motivated, and pro-
ductive DFSS community capable of, and committed to, achieving
the goals of strategy.
■ Deployment velocity (DV). Close the DFSS projects in a timely and
cost-effective manner.
■ Deployment mass (DM). Maximize the number of projects closed
per each black belt in his/her DFSS life.
■ Technology. Track and employ DFSS concepts, tools, and technolo-
gies that provide opportunities to enhance design and data-driven
decision-making practice in the company.

4.5.2 Project identification, selection,
scoping, and prioritization
Project champions, together with seasoned black belts and master
black belts (MBBs), should hold periodic project selection and scoping
meetings. These meetings should be chaired by the designated deploy-
ment director or vice president leading the deployment. Of course,
champions should already have received the appropriate training. A
selection and identification approach for DFSS projects should be
developed and enhanced on the basis of experience. This approach
should be followed by the appropriate scoping method to scale the pro-
ject to the right size for black belts on the basis of workload, certifica-
tion target, and project criteria. The project champions will propose,
screen, and concur on the BB projects. MBBs should concur. Black
belts can also propose project ideas to their champions, in particular,
DMAIC projects that reached their entitlements. The list of feasible and
possible ideas will fill the project pipeline and should be documented