Page 20 - Design for Six Sigma for Service (Six SIGMA Operational Methods)
P. 20

Tax service, Important. Usually Each service is a Knowledge-based  happens during the project, but there  output consulting,  whole service is a lot of (documents, architectural  process customer input. reports, designs)  service  Very important Call routing,  Advice, Call centers,   p







          Usually small  number of  experts, high  cost on labor  Telephone  interactions,  no face-to-face  One big project  at a time  Ship goods from  place to place  Ship people from  place to place  Purchasing and  inventory  keeping








          Professional  service  Telephone service  Project shop  Logistic and  distribution  Transportation  Purchasing  and supply







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