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Leading Small Groups: Practical Tips 223

QUESTIONS FOR REVIEW

This chapter used the example of Maureen, an experi- 3. How well did she seem to lead the group? What
enced community volunteer, and the Community Report specifics in the story and in other examples
Card task force to illustrate a variety of concepts. throughout the chapter lead you to your conclusion?
4. Did Maureen show evidence of helping develop the
1. How did Maureen demonstrate the philosophy of
democratic, group-centered leadership? In what skills and leadership abilities of the other members?
ways did she show that she was able to adjust to the How so?
needs of the individual members and the group? 5. Do you think Maureen was an ethical group
2. What administrative duties did she perform? What member? Why or why not?
functions did these serve for the group?

KEY TERMS

Test your knowledge of these key terms in this chapter. Definitions can be found in the Glossary.
Agenda Group charter Meeting notice
Gatekeeper Liaison Minutes

BIBLIOGRAPHY

Cathcart, Robert S., and Larry A. Samovar, eds. Small Takes to Succeed. Thousand Oaks, CA: Sage, 2001,
Group Communication: A Reader. 6th ed. Dubuque, especially Chapter 4.
IA: Wm. C. Brown, 1992, especially Section 8. Robert, Henry M., III, William J. Evans, Daniel
Fisher, B. Aubrey. “Leadership: When Does the H. Honemann, and Thomas L. Balch. Robert’s Rules
Difference Make a Difference?” In Communication of Order Newly Revised in Brief. Cambridge, MA: Da
and Group Decision-Making, Randy Y. Hirokawa and Capo Press, 2004.
Marshall S. Poole, eds. Beverly Hills, CA: Sage, 1986, Schwarz, Roger M. The Skilled Facilitator: Practical
197–215. Wisdom for Developing Effective Groups. San Francisco
Hambley, Laura, Thomas O’Neill, and Theresa Kline, CA: Jossey-Bass, 1994.
“Virtual Team Leadership: Perspectives from the Tropman, John E. Making Meetings Work: Achieving High
Field,” International Journal of e-Collaboration, 3 Quality Group Decisions. Thousand Oaks, CA: Sage,
(January-March 2007): 40–64. 1996, part 2.
LaFasto, Frank, and Carl Larson. When Teams Work
Best: 6,000 Team Members and Leaders Tell What It

NOTES

1. Gloria J. Galanes, “In Their Own Words: An 2. Selma van der Haar, Mieke Koeslag-Kreunen, Eline
Exploratory Study of Bona Fide Group Leaders,” Euwe, and Mien Segers, “Team Leader Structuring
Small Group Research, 34 (December 2003): for Team Effectiveness and Team Learning in
741–70.

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