Page 160 - Effective Communication Soft Skills Strategies For Success by Nitin Bhatnagar, Mamta Bhatnagar

Project Name: Manual for Soft Skills
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understand the interplay of personality and individual differences in
communication.
• It is very important for teachers to understand and be cautious when
examining the traits. People are composed of a multitude of traits and
these traits certainly interact. For example, people low in communi-
cation apprehension may behave very differently from one another,
depending on the degree of conscientiousness. On the other hand, an
argumentative person with high self-esteem may act very differently
in arguments than an equally argumentative person with low self-
esteem. Looking at how different traits combine to create a behavioural
predisposition is important in understanding both personality and
communication, which requires scholarship, motivation, and sensitivity
on the part of the teacher.
• We have seen that psychology plays in communication in a very subtle
but very powerful way because the act of communication involves
the whole person—his or her personality, beliefs, motives, emotions,
attitudes, and so on. Hence it is essential for the teacher to have a
comprehensive knowledge of psychology not only at a theoretical
level but his or her day-to-day dealings with the students. The knowl-
edge of psychology of communication will also help the teacher,
reorient his or her own personality, question his or her own values
attitudes, improve her motivation and most importantly improve the
communication process, with the ultimate objective to carry on the
pedagogic task effective and to have effective interpersonal relationship
with the students

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