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              156    |    Chapter 7                                               ACE Pro India Pvt. Ltd.

                            biased attitude of the pedagogue may eventually lead to poor performance,
                            lack of self-concept, and inferiority complex on part of the students, who
                            are being biased against. Unfavourable impression always results in negative
                            assessment, and favourable impression may lead to favouritism. Pedagogic
                            principles  do  not  allow  a  pedagogue  to  be  biased  or  show  favouritism,
                            because these have adverse effects on the performance, psyche, and the com-
                            munication process of the pupil.


              Feedback in Communication

                            By now we know, communication is much more than the exchange of words
                            and ideas; and to be effective, pedagogic communication must include along
                            with all other things a system of feedback, that is, the ‘other’ person should
                            receive the information about the result of interaction with another. Students
                            constantly receive information from the teacher; such communication nec-
                            essarily requires reflection because it forms the basis of this information on
                            which the student modifies his or her behaviour, restructures the system, and
                            the process of communication in order to attend the end objectives. A student,
                            consciously always relies upon the feedback from the teacher. Similarly, the
                            teacher too needs feedback from the student as to how he or she is under-
                            stood, accepted and perceived by the student. Effective communication and
                            interaction  will  become  impossible,  and  the  pedagogic  contact  will  snap
                            without any feedback in the process of communication. The more there is
                            reciprocation of feedback, the more dialogic communication will take place,
                            or the communication process will be mostly a monologue. An experienced
                            and empathetic pedagogue can understand the expression, hopes, grief, and
                            intonations of his or her students’ inner world, and accordingly modifies his
                            or her behaviour to choose the most suitable methods of interaction with the
                            students. Thus, feedback in pedagogic communication becomes informative
                            and a self-regulatory function.


              Communication Training
                            The skills of communication may develop spontaneously or can be devel-
                            oped by training. Training aimed at developing communication represents
                            an  important  task  for  a  pedagogue.  To  train  students  in  the  process  of
                            effective communication, the teacher, need to train him or her in effective
                            communication.


              Socio-psychological Training
                            Socio-psychological  training  has  two  kinds  of  objectives.  First,  knowing
                            the  laws  of  communication  in  general,  and  second,  knowing  the   special






       Bhatnagar_Chapter 07.indd   156                                                   2011-06-23   7:57:11 PM
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