Page 202 - Effective Communication Soft Skills Strategies For Success by Nitin Bhatnagar, Mamta Bhatnagar

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tell, more than what is actually verbally said. When a student comes
in obviously upset, be sure to find a quiet time then or sometime later
to help explore those feelings.
• Be interested in and ask about the student’s ideas and opinions
regularly. If you show your students that you are really interested in
what they think, what they feel and what their opinions are, they will
become comfortable about expressing their thoughts to you.
• Avoid dead-end questions (that require a yes or no answer). They put
an end to the interaction rather than extending it. Students should be
asked to describe, explain or share ideas to extend the conversation.
• One of the most important skills good teachers must have is to listen
to and have the ability to put themselves in the shoes of the students
and empathize with them by attempting to understand their thoughts
and feeling. As you listen, try to make the students feelings clear by
stating them in your own words. Your empathic listening can help
students express themselves clearly and accurately and give them a
deeper understanding of words and inner thoughts.

ARTICULATION SKILLS

Introduction

Communication is a means of conveying our ideas, thoughts, emotions etc.
However, it is quite possible to communicate without using any language.
Just as animals do with each other. For e.g., let us consider the bee dance.
The speed with and angle in which one bee dances conveys the distance and
direction in which the nectar is found by all other bees. Interspecies com-
munication occurs when some communication takes place between animals
belonging to two different species. A dog barking to convey to its master an
approaching stranger can be said to be interspecies communication. Human
communication can be both linguistic and non-linguistic. Non-linguistic
communication includes communicating through facial expressions, ges-
tures etc. Linguistic communication is the use of language to communicate.
Language, a social phenomenon is a system of communication through
speech, and written language is only an attempt to represent the spoken lan-
guage by visual symbols. The British brought the English language to India
more than 150 years ago and ever since it has been enjoying a very priv-
ileged position. It has been institutionalized in India. It is not only being
studied as a subject but also being used as a medium of instruction. In fact
all higher education is imparted only through the English language. English
is the library language and is practically indispensable in all spheres of life.

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