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18                  Chapter 1

                 6.  Ibid., 672.                              20.  David C. Strubler and Kenneth M. York, “An
                 7.  Charles C. DuBois, “Portrait of the Ideal MBA,”   Exploratory Study of the Team Characteristics
                   The Penn Stater (September/October 1992): 31.  Model Using Organizational Teams,” Small Group
                 8.  Will Schutz, The Human Element: Productivity,   Research, 38 (2007): 670–95.
                   Self-Esteem, and the Bottom Line (San Francisco,    21.  Marvin E. Shaw, Group Dynamics: The Psychology of
                   CA: Jossey-Bass, 1994).                       Small Group Behavior, 3rd ed. (New York: McGraw-
                 9.  David Brooks, “Nice Guys Finish First,” The New   Hill, 1980): 8.
                   York Times, The Opinion Pages, May 16, 2011.    22.  Donald G. Ellis and B. Aubrey Fisher, Small Group
                   Retrieved May 16, 2011, at http://topics.nytimes   Decision Making: Communication and the Group
                   .com/top/opinoin/editorialsandoped/oped/        Process, 4th ed. (New York: McGraw Hill,
                   columnists/davidbrooks/index.html?inline=nyt-per.  1994): 5.
                10.  Eduardo Salas, Dana E. Sims, and C. Shawn Burke,    23.  Shaw, Group Dynamics, p. 8.
                   “Is There a ‘Big Five’ in Teamwork?,” Small Group    24.  Susan A. Wheelan, “Group Size, Group Develop-
                   Research, 36 (2005): 555–99.                  ment, and Group Productivity,” Small Group
                11.  Theodore E. Zorn and George H. Thompson,    Research, 40 (2009), 247–62.
                   “Communication in Top Management Teams,” in    25.  Gay Lumsden and Donald Lumsden, Communicat-
                   New Directions in Group Communication, ed. Law-  ing in Groups and Teams: Sharing Leadership
                   rence R. Frey (Thousand Oaks, CA: Sage, 2002):     (Belmont, CA: Wadsworth, 1993): 13–15; Steven
                   253–72.                                       Beebe and John Masterson, Communicating in
                12.  Michelle Tullier, “The Skills You Have . . . and the   Small Groups, 7th ed. (Boston, MA: Allyn & Bacon,
                   Skills They Want.” Retrieved June 19, 2017, at   2003), 6–9.
                   http://career-advice-monster.com/job-search/    26.  Thomas E. Harris and John C. Sherblom, Small
                   getting-started/skills-you-have-skills-they-want/   Group and Team Communication (Boston: Allyn and
                   article.aspx.                                 Bacon, 1999): 123–31.
                13.  Sarah Haberman, “My Advice to a College Fresh-   27.  Salas, Sims, and Burke, 559–62.
                   man: Showing Up to Class Is Great, But There’s So    28.  Frank M. J. Lafasto and Carl E. Larson. When
                   Much More You Can Do.” Retrieved June 19, 2017,   Teams Work Best: 6,000 Team Members and Leaders
                   at http://monstercom/blog/b/advice-college-   Tell What It Takes to Succeed. Thousand Oaks, CA:
                   freshman-0902.                                Sage, 2001.
                14.  Susan Sorensen, “Grouphate.” Paper presented at    29.  Thomas J. Socha, “Communication in Family
                   the International Communication Association, Min-  Units: Studying the ‘First’ Group,” in The Hand-
                   neapolis, May 1981.                           book of Group Communication Theory and Research,
                15.  Joann Keyton and Lawrence R. Frey, “The State of   ed. Lawrence R. Frey (Thousand Oaks, CA: Sage,
                   Traits: Predispositions and Group Communica-  1999): 475–92.
                   tion,” in New Directions in Group Communication,    30.  Carolyn M. Anderson and Matthew M. Martin,
                   ed. Lawrence R. Frey (Thousand Oaks, CA: Sage,   “The Effects of Communication Motives, Interac-
                   2002): 109.                                   tion Involvement, and Loneliness on Satisfaction:
                16.  K. A. Freeman, “Attitudes Toward Work in Project   A Model of Small Groups,” Small Group Research,
                   Groups as Predictors of Group Performance,”   26 (February 1995): 118–37.
                   Small Group Research, 27 (1996): 265–82.   31.  Joann Keyton and Stephensen J. Beck, “The Influ-
                17.  Quoted in Lisa Stroud, “No CEO Is an Island,”   ential Role of Relational Messages in Group Inter-
                   American Way (November 15, 1988): 97.         action,” Group Dynamics: Theory, Research, and
                18.  T. J. Larkin, “Humanistic Principles for Organiza-  Practice, 13 (2009), 14–30.
                   tion Management,” Central States Speech Journal,    32.  Terre H. Allen and Timothy G. Plax, “Exploring
                   37 (1986): 37.                                Consequences of Group Communication in the
                19.  Douglas M. Lawson, Give to Live: How Giving Can   Classroom,” in New Directions in Group Communica-
                   Change Your Life (LaJolla, CA: ALTI Publishing,   tion, ed. Lawrence R. Frey (Thousand Oaks, CA:
                   1991).                                        Sage, 2002): 219–34.










          gal37018_ch01_001_020.indd   18                                                               3/28/18   12:33 PM
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