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72 Chapter 3

BIBLIOGRAPHY

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NOTES

1. Edward A. Mabry, “The Systems Metaphor in and Empirical Validation of a Multidimensional
Group Communication,” in The Handbook of Group Measurement Instrument for Team Learning
Communication Theory and Research, ed. Lawrence Behaviors,” Small Group Research, 40 (October
Frey (Thousand Oaks, CA: Sage, 1999): 71–91. 2009): 581.
2. Stephen W. Littlejohn, Theories of Human 10. Charles Duhigg, “What Google Learned from Its
Communication, 7th ed. (Belmont, CA: Wadsworth/ Quest to Build a Perfect Team,” The New York Times
Thomson Learning, 2002). Magazine (February 25, 2016), http://www
3. Ellen Delvaux, Norbert Vanbeselaere, and Batja .nytimes.com/2016/02/28/magazine/what-google-
Mesquita, “Dynamic Interplay Between Norms and learned-from-its-quest-to-build-the-perfect-team
Experience of Anger and Gratitude in Groups,” .htm?smid=nytcore-ipad-share&smprod=nytcore
Small Group Research, 46 (2015): 300–23. .ipad.
4. Eduardo Salas, Dana E. Sims, and C. Shawn Burke, 11. Harold Cary and Patrick Laughlin, “Groups
“Is There a ‘Big Five’ in Teamwork?” Small Group Perform Better Than the Best Individuals on
Research, 36 (2005): 555–99. Letters-to-Numbers Problems: Effects of Induced
5. George F. Will, “A New Level of Worrying,” Strategies,” Group Processes and Intergroup
Newsweek (July 22, 1996): 72. Relations, 15 (2012): 231¬42.
6. “Creating a Ripple Effect: High School Students 12. Salas, Sims, and Burke, 584–87.
Host Rain Barrel Workshops,” WWF, last modified 13. Paul Elias, “Courts Finally Catching Up to Texting
September 12, 2013, https://www.worldwildlife.org/ Jurors,” Blue Ridge Now, last modified March 6,
stories/creating-a-ripple-effect. 2010, http://www.blueridgenow.com/article
7. David Harrison, Kenneth Price, Joanne Gavin, and /20100306/NEWS/100309838.
Anna Florey, “Time, Teams, and Task Performance: 14. Beth Bonniwell Haslett and John R. Ogilive,
Changing Attitudes of Surface and Deep-Level “ Feedback Processes in Task Groups,” in Small
Diversity on Group Functioning,” Academy of Group Communication: Theory and Practice, 8th ed.,
Management Journal, 45 (2002): 1029–45. eds. Randy Hirokawa, Robert Cathcart, Larry
8. Abran J. Salazar, “Understanding the Synergistic Samovar, and Linda Henman (Los Angeles, CA:
Effects of Communication in Small Groups: Roxbury, 2003): 97–108.
Making the Most Out of Group Member Abilities,” 15. Ibid.
Small Group Research, 26 (May 1995): 169–99. 16. Ibid.
9. Chantal M. J. H. Savelsbergh, Beatrice I. J. M. van 17. Benjamin J. Broome and Luann Fulbright, “A
der Heijden, and Rob F. Poell, “The Development Multistage Influence Model of Barriers to Group

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