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             IIA


                                                               1. Immediately report the identity theft to the local
               Contact information for three credit bureaus      police, and keep a copy of the police report as evi-
                                                                 dence
               Credit bureau  Website  Credit report  Fraud unit
                                                               2. Immediately call each of the three credit bureaus
               Experian  www.experian.com  888-397-3742  888-397-3742  (see Table 1) and request credit reviews and a 90-
               Equifax  www.equifax.com  800-685-1111  888-766-0008
               TransUnion  www.transunion.com  800-888-4213  800-680-7289  Day Initial Security Alert or a 7-Year Fraud Victim
                                                                 Alert to prevent further damages
                                                               3. Work cooperatively with any creditors of accounts
             Table 1
                                                                 where fraud occurred
                                                              SEE ALSO Crime and Fraud; Cyber Crime
                On the Internet, thieves use high-tech skills to obtain
             people’s usernames, passwords, credit card numbers, and  BIBLIOGRAPHY
             other valuable information. At businesses and hospitals,  Experian. http://www.experian.com
             employees may access their company networks to steal  Hoar, Sean B. (2001, March). Identity theft: The crime of the
             database files of customer and personnel records for crim-  new millennium. United States Attorneys’ USA Bulletin, 49(2).
             inal use. Organized crime schemes involve hiring hackers  Retrieved November 17, 2005, from
                                                                http://www.usdoj.gov/criminal/cybercrime/usamarch2001_3.
             or bribing employees to steal valuable information from
                                                                htm
             corporate databases.
                                                              TransUnion. http://www.transunion.com
             PREVENTING IDENTITY THEFT
                                                                                                Jensen J. Zhao
             To avoid being the victim of identity theft, the following
             proactive measures should be taken:

              • Do not give out personal information except when
                absolutely necessary                          IIA
                                                              SEE Institute of Internal Auditors
              • Avoid having a SSN printed on a driver’s license, a
                personal check, or membership cards
              • Refuse to give a SSN over the phone, in an e-mail,
                or as identification for store purchase and refund  IMPORTS
              • Exercise caution when using credit or debit cards at  SEE Global Economy; International Investment; Interna-
                ATM stations, stores, restaurants, and online stores;  tional Trade; Trading Blocs
                do not let others get access to such information
              • Carefully review monthly statements from credit
                card companies and banks for accuracy; report any  IMPULSE ITEMS
                problem to them immediately
                                                              SEE Consumer Behavior; Marketing Mix; Shopping
              • Keep personal, financial, and medical records in
                secure places; shred old documents and mail such as
                preapproved credit card solicitations, credit card
                receipts, and bank statements before throwing them  INCOME
                away                                          By working and being productive, households earn an
              • Do not place outgoing mail in unlocked mailboxes  income and businesses make a profit. The total amount
                because a red flag up on the mailbox could attract  that households and businesses receive  before taxes and
                thieves; promptly remove delivered mail from  other expenses are deducted is called aggregate income.
                                                              The amount of money that is left after taxes and other
                unlocked mailboxes
                                                              expenses have been deducted from one’s pay is called dis-
                                                              posable income. Discretionary income is what consumers
             STEPS FOR VICTIMS TO TAKE                        (households) have to pay for the goods and services they
             Victims of identity theft should take the following coun-  desire. This article will focus only on households and how
             termeasures:                                     they consume their income. Households spend most of


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