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                                                                                           Information Processing











































                Mainframe Computer Processing Room, 2000-2003. © WES THOMPSON/CORBIS


                has often been associated specifically with computer-based  and (3) using available resources more efficiently. Every
                operations.                                      organization, whether small or large, has a vested interest
                                                                 in information processing technology. Smarter document
                IMPACT OF INFORMATION                            management in office environments is essential. Busi-
                PROCESSING                                       nesses are adding intelligence and structure to digital and
                                                                 paper documents in order to streamline business processes
                Information processing has had an enormous impact on
                                                                 and to aid integration within the structured data systems.
                modern society. The marketplace has become increasingly
                complex with the escalating availability of data and infor-  The emphasis is not on eliminating paper, but on han-
                mation. Individuals need a sound understanding of how  dling the information embedded in the documents more
                to create, access, use, and manage information, which is  efficiently. The focus has shifted to tailoring and manag-
                essential in the work environment. People need to under-  ing technology to best meet needs.
                stand the interrelationship among individuals, the busi-
                ness world nationally and internationally, and government  EFFECTS OF INFORMATION
                to constructively participate as both consumers and pro-  PROCESSING
                ducers. These general competencies must be coupled with
                                                                 Information generates ideas and drives decisions. Docu-
                those that lead to employment in business as well as  ments are driven by regulatory compliance, plus the need
                advanced business studies.
                                                                 to communicate with customers, suppliers, and employ-
                   According to market intelligence provider IDC,  ees—while dealing with multimedia, business process
                offices around the world were on track to produce 4.5 tril-  solutions, and related investments. Questions that should
                lion pages of hard-copy information by 2007. Three vital  be considered include the following:
                factors to consider in the management of documents are
                (1) managing the documents more effectively, (2) control-  1. What techniques, procedures, and methods are used
                ling the costs associated with the documents processed,  to share useful information?


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