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Chapter 5 • Implementation Strategies 143

TABLE 5-1 Software Components with Oracle/PeopleSoft ERP
Vendor Software
Oracle Database management
BMC Control-M Batch run control
Cobol, C++, Java Software compilers
Informatica PowerCenter Extract, translate, load tool for creation of
reporting database
Oracle Advanced Security Data and network encryption
Option (ASO)
BEA WebLogic Express Web software
Quest—Stat Software control system
Quest—Toad SQL development tool
McAfee PGP Security
SMTP E-mail communications
Adobe Output Designer Letter development and generation
Merkur Fax Software Faxing documents

other application software, ERP work on a wide variety of server platforms (e.g., Microsoft
Windows Server and Linux). One of the key requirements for the OS platform is multiuser
and multitasking capabilities with good security, backup, monitoring, and recovery systems.
• Database management system (DBMS). A reliable multiuser DBMS with good authen-
tication, authorization, security, backup, and monitoring functionality can serve as a strong
foundation for the ERP system. Most ERP systems today can work with a variety of
DBMS (e.g., SAP/R3 works with IBM-DB2, Oracle, Microsoft SQL); however, some of
the smaller ERPs (e.g., Microsoft’s Great Plains) work only with Microsoft SQL.
• Application software. These are programs or software utilities that help in the develop-
ment, monitoring, and integration of ERP software. Even though they are not as critical,
many ERP implementations will require project management software, development soft-
ware, remote access software, and automated software for monitoring system traffic, virus
protection, and other software utilities to enhance the quality of experience with the users.
Table 5-1 illustrates some of the software used with an Oracle/PeopleSoft ERP implementation.
As with most technology in the world today, Oracle is developing its ERP software using a
newer set of software development services that is more current with the open-source software
direction.

People Resources
For the implementation and operation of ERP systems to be successful, a knowledgeable staff is
necessary. This includes end users, IT specialists, and project manager(s).
End users can be employees, clients, vendors, and others who will ultimately use the system
for their work. The success or failure of an ERP implementation is ultimately in the hands of these
people. It is very important to understand the needs, skills, and abilities of this group very early in
the implementation process.