Page 70 - Executive Warfare
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EXECUTIVE W ARF ARE



         thing else is incidental to them. So it’s your job to make sure that you get
         something in return—that they help you rise.
            To make the right deal with your boss, it’s helpful to develop a healthy
         dose of cynicism about what the boss is up to.
            No matter what bosses say, it’s all about them. You are just an instru-
         ment to them. They’ll treat you well as long as you’re useful. On the other
         hand, I’ve never had a boss who hasn’t expected 110 percent loyalty. No
         matter whether they were a former priest or perhaps headed in the other
         direction in the afterlife, they expected to be venerated.
                                         And you have to put up with this
                                       imbalance because they have such enor-
                 THE FIRST RULE        mous power over you, especially as you
                 OF YOUR               move up and start receiving compli-
                 RELATIONSHIP          cated forms of compensation that vest
                 WITH YOUR BOSS        over time.You become very much mar-
                 IS TO UNDERSTAND      ried to your boss, like it or not. So it’s
                 THAT IT’S A           worth thinking about what it takes to be
                 BUSINESS              an effective instrument for the boss.
                 TRANSACTION.            First of all, if your boss is any good,
                                       he is going to be searching for the truth.
                                       The boss needs the truth to make good
         decisions. So you have to give him the truth, even when it’s unpleasant.
            I had a peer at John Hancock once who was so afraid to deliver bad
         news that he would try to disguise even the worst news as good news. Let’s
         call him Tim. At one point, Tim’s group lost a large commercial account
         that was not terribly profitable—but it was very important to the com-
         pany in terms of prestige and helped us sell many other accounts.
            Tim, however, went to the big bosses and said, “Well, we’ve lost it, but
         not to worry. It’s not a big loss to the bottom line.”
            This was so transparently cowardly, I had to smile.
            The boss is not stupid, so don’t put a shine on the ball.At this level, you
         just don’t. It frustrates the boss and makes you look like a lightweight.



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