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                                                                    Business Planning
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                               how that will enable the company to move closer to achieving
                               its fundamental purpose.
                                   The operating plan, by contrast, is primarily intended to be a
                               short-term guidebook (usually one year) for the executive man-
                               agers and staff who have the responsibility for carrying out the
                               plan. It contains details they need to do their work—milestones,
                               action steps, detailed budgets and timetables, and so on. It
                               would make dull reading for the analyst who is studying the
                               company’s strategic direction, yet its contents are essential to
                               the manager who is charged with delivering the assigned sales
                               goal, upgrading the computer network to Windows XP, or find-
                               ing out how much money is budgeted to build the new trade
                               show booth or hire the new engineer.
                                   Let’s look at the principal elements of a business plan, and
                               examine how they might be treated differently in a strategic
                               plan, as opposed to an operating plan.

                               Vision and Mission—The Starting Point

                               This is the grand purpose of the organization, the point from
                               which everything else should emerge. There are a thousand def-
                               initions for these terms—and at least that many opinions about
                               whether either, or both, or a “purpose statement” instead,
                               should be the foundation for a plan. Rather than add my opinion
                               to the pack, let me tell you what they bring to a plan. Then you
                               decide whether a plan has adequately included them.
                               Vision of the Future
                               Any organization starts with some sort of grand purpose.
                               Typically that grand purpose arises when the founder looks
                               around and sees a worthwhile need that is not being filled.
                               Abraham Lincoln had the vision of a great nation undivided by
                               slavery. Henry Ford had the vision of a world in which almost
                               any family could afford to own and drive an automobile. Bill
                               Gates had the vision of a computer in every home. In each
                               case, the vision was of the world as they thought it should be,
                               not as it was then. Their visions seemed beyond the imagination
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