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                                      Finance for Non-Financial Managers
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                               challenging goals won’t be met because people don’t trust they
                               can get to where the plan says they can.
                                   The operating plan and the related budget (discussed next
                               in Chapter 10) constitute the guidebook for action for a compa-
                               ny’s operating year. The operating plan is usually the joint effort
                               of every department in the company, coordinated by the
                               Finance and/or Planning Department, and each department
                               head will have participated in the planning process by writing
                               the goals that his or her department will achieve during the plan
                               year. The operating plan may outline the goals and targets of
                               each major unit within the company, the P&L budget for the
                               year, and a budget of planned capital expenditures. In addition,
                               subsections of the plan may be devoted to individual depart-
                               ments, so that each will have its individual roadmap to follow.
                               Information included in the subsections, besides departmental
                               goals, will likely include staffing, existing and planned additions,
                               and the department’s financial budget for the year. A suggested
                               outline for an operating plan is shown in box starting below.
                               This is the document that goal-driven incentive plans will typi-
                               cally use as their measuring stick.


                                Overview
                                  Vision, mission, strategy
                                  One-year summary of company goals
                                  Companywide challenges and opportunities
                                Production Department plan
                                  Goals
                                  Milestones
                                  Organization and staffing
                                  Facilities
                                  Challenges and opportunities
                                  Budget
                                Sales and Marketing Department plan
                                  Goals
                                  Milestones
                                  Organization and staffing
                                  Facilities
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